We provide the most consistent and complete support when technical issues and ad-hoc needs are documented in writing first. You will receive an automatic confirmation email with a unique ticket number for each new request you submit, and you can expect status updates at least every 2 business days as we work through to resolution. We will schedule a live call with you if/when warranted to gather additional information and to provide live guidance to address your needs.
SPRCHRGR Custom Apps & Integrations
Learn more about support options below:
- Access the Knowledge Base: before submitting a ticket, check out our Help Center to browse articles and view product documentation.
- Submit a Support Ticket: use the form below to start a ticket
Sage Intacct
To request support for Sage Intacct, please email appsupport@sprchrgr.com. This is our current process while we finalize a new ticketing portal for Intacct users.
When requesting support for Sage Intacct, please include a clear description of the issue, the module or area affected, and any relevant screenshots or error messages. Our team may follow up with you for additional details to help resolve the issue efficiently.
Coming Soon: Ticket Tracker Portal
We’re rolling out a client-facing support dashboard where you can:
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- View ticket status in real-time
- Reply directly to our team
- Access your ticket history
We’ll notify all users via email once this system is live.